At natukodi.in, we are committed to providing the highest quality products to our customers. Due to the perishable nature of our products and for the safety and hygiene of our customers, we maintain a strict no-returns and no-refunds policy.
1. No Returns
All sales made on natukodi.in are final. Once the products are delivered, we cannot accept any returns under any circumstances. This policy applies to all products, including our fresh desi chicken (Natukodi) and any other perishable goods.
2. No Refunds
We do not offer refunds on any orders placed through our website. Once an order is confirmed and payment is processed, it cannot be canceled, refunded, or reversed. This policy is in place to ensure that we deliver only the freshest, highest-quality products to our customers.
3. Order Issues
In the rare event that you receive an incorrect or damaged product, please contact us immediately. We will review the issue and, at our sole discretion, may offer a replacement product if the complaint is found to be valid. To report an issue, please contact us within 24 hours of receiving your order with the following information:
- Order number
- Description of the issue
- Photos of the product and packaging
4. Delivery Issues
We strive to ensure the timely delivery of all orders. However, we cannot be held responsible for delays caused by factors beyond our control, such as adverse weather, strikes, or third-party delivery service disruptions. In such cases, refunds or replacements will not be offered.
5. Contact Us
If you have any questions about our Returns and Refund Policy or need assistance with an order, please reach out to us at:
Email: hr.agriaxis@gmail.com
Phone: +91 63033 18144
Address: AGRI AXIS, Sy No:96/25/21/e, Saraswatiguda, Lemoor Revenue, Kandukur Mandal, Tukkuguda, Ranga Reddy District, Telangana – 501359